We are committed to keeping your information private and recognize the importance all customers place on
the privacy and confidentiality of their information. While new technologies allow us to more efficiently
serve our clients, we are committed to maintaining the rigorous privacy standards that are synonymous with
the best practices in the industry.
In keeping with our Privacy Policy, we provide this Policy explaining our online information practices and
the choices you can make about the way your information is collected and used. To make this Policy easy to find,
we make it available on our home page and at every point where personally identifiable information may be requested.
The Privacy Policy described herein is applicable to this entire web site, including all areas where financial
information is gathered and income tax data is input, printed and/or transmitted. It does not apply to any other
online services, or to any other web sites published and/or maintained by FAST! Tax Returns Online, CCH or its tax
service partner.
Please Note: Our Service is applicable to filers of resident U.S. Federal income tax returns only,
and the statements made in this Privacy Policy apply solely to residents of the United States.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
When collecting, storing and retrieving your personal data, extensive internal controls are maintained throughout
the process to ensure security and confidentiality.
Our Internet-based systems are protected behind firewalls, and all mission critical servers are deployed in a cluster
environment to provide an even greater level of security and protection against system failure. All data is maintained
and backed-up on a regular schedule to provide adequate redundancy and ensure that the integrity of information is never
jeopardized.
Our employees are subject to strict guidelines regarding confidentiality, and internal access to customer data is
restricted to highly trained personnel on an 'as-needed' basis.
When transmitting information between you and our server, as well as when communicating with the Internal Revenue Service (IRS) for electronic filing, data security is handled through a protocol called Secure Sockets Layer (SSL). SSL is an established and mature Internet security standard with two dominant features: web server authentication and data encryption.
Data encryption is the process of transforming legible information into a complex arrangement of illegible information. SSL
uses a private/public key combination to encrypt data when it is sent and to decrypt data when it is received. SSL encrypts
data using a mathematical formula, also referred to as a "key."
Encryption strength is measured by the length of the key used to encrypt the data; the longer the key, the more effective the
encryption. Using the SSL protocol, data transmission between you and our web server is performed at a standard level of encryption strength.
An SSL certificate is issued to ensure authentic and accurate identification of a secured web server. This translates into a digital ID, an electronic fingerprint, which is included in the key used to encrypt the data. Only our web server, in this case, is able to decrypt the data that you transmit because it is the intended (and digitally certified) secured web server for this data transmission.
This Policy applies to all information collected or submitted on our web site. If a credit card is used to pay for the Service, in addition to tax return information, we collect the following personal information:
The tax return information that we collect is used strictly for lawful purposes and is never shared with Federal, State or
other taxing authorities without your consent. The foregoing notwithstanding, we reserve the right to disclose your information
without your consent in response to a court order, subpoena, search warrant or other inquiry or request from governmental or
regulatory authorities, or to protect against fraud or other criminal activities. If you choose to electronically file your
return, we will transmit your tax return to the appropriate Federal and State taxing authorities.
The IRS requires us to provide the Internet Protocol (IP) address of the computer from which the return originated, as well as
the e-mail address of the person who electronically filed the return.
The above listed credit card information that we collect will be used strictly for order processing and billing purposes, and
will not be shared with any other party. When appropriate, bank account or credit card information is also passed to our bank,
for processing purposes, if you choose to use our Credit Card Payment of Balance Due options. You
will enter this information during the routine course of a purchase. In the event that our Internet Service staff should need to
research and resolve any status or billing issues associated with an order, the information will only be accessed by authorized
personnel.
Our Basic Service entitles you to notification via e-mail of filing deadlines, estimate reminders, tax law changes, as well as
tax planning and financial information that may affect your tax return. In order for us to provide you with the Basic Service,
it is required that you provide us with your e-mail address and consent to our limited review of your tax return information with
our proprietary software program to determine whether your tax return information would trigger such notifications.
In addition to our Basic Service, we may send to you, via your e-mail address, information and promotional messages about other
products and services that we think may be of interest to you.
We do not sell any nonpublic personal information to third parties.
Your use of this Service means that you consent to our limited access and review of your tax return information necessary to provide
ou with the Basic Service described above.
In addition, we may provide you with promotional messages. If you wish to opt-out of receiving such promotional messages, you may send
an email to
support @ fasttaxreturnsonline.com
. Declining to receive e-mail promotional messages will not affect our ability to deliver our Basic Service to you.
For the purpose of providing you with additional information or services, this web site may also provide links or references to
our primary third party provider's web sites or to other third party web sites of online information providers, advertisers, and
other business partners. When offering partner services the partner who will be receiving your information will be clearly identified.
Through our partnership with Republic Bank and Trust Co., you may apply for a bank product. When you apply for a bank product you
authorize us to disclose your relevant personal and tax return information to Republic Bank. Your indication within the program
that you wish to apply for a bank product serves as your authorization. Your tax information is sent to Republic Bank when your
return is e-filed. When you select the option within our program for a bank product, once your return has qualified for electronic
filing we share your name, address, social security number, phone number and other tax related information necessary for Republic
Bank to provide the requested service. Republic Bank uses the personally identifiable information for the purpose of providing
your bank product. You may visit the site at taxpayer.republicrefund.com to view their Privacy Policy.
Through our partnership with Official Payments Corporation®, you may request to pay your balance due via credit or debit card. When
you make this request, you authorize us to disclose your relevant credit card and tax return information to Official Payments
Corporation. When you select the option within our program to pay your balance due via credit or debit card, and your return has
qualified for electronic filing, we then share your name, address, social security number, phone number and other tax related
information necessary for Official Payments Corporation to provide the requested service. In addition, you will be asked to disclose
your card information to Official Payments. Official Payments uses the personally identifiable information for the purpose of providing
the payment of your tax via credit or debit card as requested. You may visit the site at www.officialpayments.com to
view their Privacy Policy.
Information entered into the Tax Calculators (through Time Value Software) is used solely to provide you with estimates of various tax
situations. The information used in these calculations is not saved. You may visit the site at www.timevalue.com to
view their Privacy Policy.
Our Service is available from approximately mid-January through mid-October of each tax year. You may use your User ID and Password to access and modify your return
information as often as needed during that time period. To view your return information, you may access a free summary report and/or pay a fee to print, view, and
electronically file your actual return. Once you have paid, you may continue to access, modify and/or print your tax return as often as needed during this time.
From mid-October through mid-December you can still complete and mail your return to the appropriate filing authorities if you began it prior to mid-October.
After paying for your return, the financial information used to make your payment (e.g. credit card number), as well as the record of your payment, will not be
retrievable by you.
Should you have other questions or concerns about this Privacy Policy, please submit your questions to
support @ fasttaxreturnsonline.com
.